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Privacy Policy

Effective date: 20.12.2020

 Introduction

  • Our Privacy Policy governs your visit to golfturkey.com and explains how we collect, safeguard and disclose information that results from your use of our Service.

  • By utilizing our services, you consent to the gathering and utilization of your information in accordance with this policy. This enables us to enhance the quality of the service we offer you.

  • Unless specified differently in this Privacy Policy, the terminology here carries the same definitions as those in our Terms and Conditions. These Terms and Conditions oversee your use of our services and, when combined with this Privacy Policy, form a binding agreement between you and us.

Definitions

  • SERVICE means the golfturkey.com website.

  • PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

  • USAGE DATA is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • COOKIES are small files stored on your device (computer or mobile device).

  • DATA CONTROLLER means a natural or legal person who (alone or jointly or in common with other persons) determines the purposes for which and how personal data are or are to be processed. For this Privacy Policy, we are a Data Controller of your data.

  • DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.

  • DATA SUBJECT is any living individual who is the subject of Personal Data.

  • THE USER is the individual using our Service. The User corresponds to the Data Subject, the subject of Personal Data.

Information Collection and Use

  • We collect various types of information to provide and improve our Service.

Types of Data Collected

  • Personal Data While using our Service, we may ask you to provide us with certain, personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

    • 0.1. Email address

    • 0.2. First name and last name

    • 0.3. Phone number

    • 0.4. Address, Country, State, Province, ZIP/Postal code, City

    • 0.5. Cookies and Usage Data

  • We may use your Data to contact you with newsletters, marketing or promotional materials and other information that may interest you. You may opt out of receiving any of these communications from us by following the unsubscribe link.

Usage Data

  • We may also collect information your browser sends whenever you visit our Service or access the Service via any device (“Usage Data”).

  • This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

  • When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data. Tracking Cookies Data: We use cookies and similar tracking technologies to track our service activity and hold certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies, such as beacons, tags and scripts, are also used to collect and track information and improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, you may not use some portions of our Service if you do not accept cookies.

  • Examples of Cookies we use:

    • 0.1. Session Cookies: We use Session Cookies to operate our Service.

    • 0.2. Preference Cookies: We use Preference Cookies to remember your preferences and settings.

    • 0.3. Security Cookies: We use Security Cookies for security purposes.

    • 0.4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Other Data

  • While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at the place of residence and actual address, telephone number (work, mobile),  information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

Use of Data

  • We use the collected data for various purposes:

    • 0.1. to provide and maintain our Service;

    • 0.2. to notify you about changes to our Service;

    • 0.3. to allow you to participate in interactive features of our Service when you choose to do so;

    • 0.4. to provide customer support;

    • 0.5. to gather analysis or valuable information so that we can improve our Service;

    • 0.6. to monitor the usage of our Service;

    • 0.7. to detect, prevent and address technical issues;

    • 0.8. to fulfil any other purpose for which you provide it;

    • 0.9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

    • 0.10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.;

    • 0.11. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

    • 0.12. In any other way we may describe when you provide the information;

    • 0.13. for any other purpose with your consent.

Retention of Data

  • We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

  • We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or improve our service’s functionality, or we are legally obligated to retain this data for longer periods.

Transfer of Data

  • Your information, including Personal Data, may be transferred to – and maintained on – computers outside your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Please note that we transfer the data, including Personal Data, to cloud servers and process it there. Your consent to this Privacy Policy, followed by submitting such information, represents your agreement to that transfer. We will take all the steps reasonably necessary to ensure that your data is treated securely and under this Privacy Policy. No transfer of your Personal Data will occur to an organisation or a country unless there are adequate controls, including the security of your data and other personal information.

Disclosure of Data

  • We may disclose personal information that we collect or you provide:

    • 0.1. Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required by law or in response to public authorities’ valid requests.

    • 0.2. Business Transaction. If our subsidiaries or we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

    • 0.3. Other cases. We may disclose your information also:

      • 0.3.1. to our subsidiaries and affiliates;

      • 0.3.2. to contractors, service providers, and other third parties we use to support our business;

      • 0.3.3. to fulfil the purpose for which you provide it;

      • 0.3.4. for any other purpose disclosed by us when you provide the information;

      • 0.3.5. with your consent in any other cases;

      • 0.3.6. if we believe disclosure is necessary or appropriate to protect the Company’s rights, property, or safety, our customers, or others.

Security of Data

  • Your data’s security is important to us, but remember that no transmission method over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

  • If you are a European Union (EU) and European Economic Area (EEA) resident, you have certain data protection rights covered by GDPR.

  • We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

  • If you wish to be informed what Personal Data we hold about you and if you want it removed from our systems, please email us at info@golfturkey.com.

  • In certain circumstances, you have the following data protection rights:

    • 0.1. The right to access, update, or delete the information we have on you;

    • 0.2. The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

    • 0.3. The right to object. You have the right to object to our processing of your Personal Data;

    • 0.4. The right of restriction. You have the right to request that we restrict the processing of your personal information;

    • 0.5. The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;

    • 0.6. The right to withdraw consent. You also have the right to withdraw your consent at any time when we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note we may not be able to provide Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

Please get in touch with your local data protection authority in the European Economic Area (EEA) for more information.

Service Providers

  • We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

  • We may use third-party Service Providers to monitor and analyze the use of our Service.

CI/CD tools

  • We may use third-party Service Providers to automate the development process of our Service.

Behavioral Remarketing

  • We may use remarketing services to advertise on third-party websites after you visit our Service. Our third-party vendors and we use cookies to inform, optimise and serve ads based on your past visits to our Service.

Payments

  • We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

  • We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Links to Other Sites

  • Our Service may contain content and links to other sites not operated by us. If you click a third-party link, you will be directed to that third-party site. We strongly advise you to review every site's privacy policy. We have no control over and assume no responsibility for third-party sites or services' content, privacy policies or practices.

Children’s Privacy

  • Our Services are not intended for use by children under the age of 18 (“Child” or “Children”). We do not knowingly collect personally identifiable information from children under 18.

  • If you know a child has provided us with Personal Data, please get in touch with us. If we become aware that we have collected Personal Data from children without verifying parental consent, we remove that information from our servers.

Changes to This Privacy Policy

  • We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

 Contact Us If you have any questions about this Privacy Policy, please get in touch with us by email: info@golfturkey.com

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Association of Turkish Travel Agencies

As a distinguished member of TÜRSAB—Turkey's Travel Agencies Association—GolfTurkey.com adheres to a legacy prioritising trustworthiness, transparency, and exceptional quality.

TÜRSAB serves as a regulatory body and a guiding entity, directing the industry toward sustainable and innovative travel solutions. The association upholds the Global Ethic Codes for Tourism, in alignment with the United Nations Sustainable Development Goals and the World Tourism Organization (UNWTO).

For the discerning golfer, this signifies that a reservation with GolfTurkey.com extends beyond securing a tee time. It represents an investment in an experience that has undergone rigorous evaluation, meeting our internal criteria and TÜRSAB's exacting standards.

International Association of Golf Tour Operators

Envision a network so comprehensive and committed to golf that it encompasses 91 countries and dominates over 90% of the global golf holiday offerings. Welcome to the International Association of Golf Tour Operators (IAGTO)—the central hub of the golf tourism industry.

As a distinguished member of IAGTO, GolfTurkey.com is part of a group that adheres to the highest standards in golf travel. Established in 1997, IAGTO is not simply an association; it is a global consortium of 2,270 accredited members, including premier golf resorts, airlines, and tour operators such as ourselves. With a steadfast focus on enhancing the experience for the golf traveller, IAGTO continually sets industry standards for quality and service.

When you book your forthcoming golf holiday with GolfTurkey.com, you are not merely arranging a trip—you are securing an experience endorsed by an organization deeply ingrained in the golf culture.

We invite you to explore our golf packages and allow us to guide you toward your next unparalleled golfing journey. Your ideal golf holiday is but a swing away.

Protected Trust Services

Operating under Eros Travel Ltd., Golfturkey.com is a proud Protected Trust Services (PTS) member, holding membership number 6060.

For customers residing in the United Kingdom, please be assured that all financial transactions are securely held in a segregated trust account managed by independent trustees. These funds are solely designated for the fulfilment of each respective booking.

  • Feel free to verify our PTS membership's specifics before booking. For any inquiries, contact PTS at ask@protectedtrustservices.com or +44 20 7190 9988.

  • PTS is accredited by the Financial Conduct Authority (FCA), providing an added layer of trust and assurance when you book with a PTS member.

  • At Golfturkey.com, we're proud to fully comply with the Package Travel Regulations, thanks to our partnership with PTS. These regulations safeguard you, the consumer, against business or supplier failures.

  • You can visit the following links to see

Book with Confidence

Book with Confidence

Envision yourself on the inaugural tee of an internationally acclaimed golf course, the sunlight illuminating the expansive fairway ahead. The tranquillity you experience is not solely attributed to the game but also to the assurance of securing your golf holiday through GolfTurkey.com.

We are not merely a travel agency but your specialized partner in designing unparalleled golf experiences. As accredited Protected Trust Services, IAGTO, and Tursab members, we maintain the highest financial security and industry excellence standards.

We invite you to peruse our carefully curated selection of golf packages, allowing your aspirations to materialize. When you are prepared to actualize those dreams, know that your investment is safeguarded, akin to a masterfully executed tee shot. We encourage you not to rely solely on our assurances—experience the distinction for yourself.

Reserve your spot today and embark on a golf holiday without concerns.

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